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You’re in the right place. Let’s get started.
Book a free virtual training session with our team. Our experts will walk you through setup, placement, and insider tips to help you see results faster and stay consistent.
Before You Begin
Complimentary Training
Our complimentary one-on-one training helps you master proper placement, find your ideal intensity, and get answers to your questions. Setting you up for success from day one.
During your training session, a Truvaga specialist will help you:
- Identify proper placement on the neck
- Adjust intensity comfortably and confidently
- Answer common questions about use
- Feel supported as you begin using your device
Finding the Correct Placement
Correct placement is essential for effective stimulation.
Truvaga 350 should be placed on either side of your neck, just below your lower jaw. Position it over your pulse point, between your windpipe and the neck muscle.
To find the right spot, use two fingers to gently feel for your pulse, this helps guide you to where the vagus nerve runs nearby.
Small adjustments are normal as you find what feels right.
Using Truvaga 350
Preparing for Your First Session
Truvaga 350 sessions last 2 minutes. For lasting benefits,
we recommend completing at least two sessions per day, such as morning and evening.
Step 1: Prepare Your Device
1. With Truvaga 350 off, remove each cap and apply a small pea-sized amount of the provided gel to both electrodes.
3. Place the device on your neck at your vagus nerve location, with both electrodes in full contact with your skin at all times.
Step 2: Start Your Session
1. Keeping the electrodes against your neck, slowly increase the intensity using the (+) button until you feel a strong, but comfortable sensation. Tingling or a slight lip pull is common.
Adjust intensity up (+) or down (-) anytime during your session. Most users find the ideal intensity between levels 15 and 25.
2. Hold the device in place until you hear two beeps indicating the session is done. The device will power off automatically.
PRO TIP: If you don’t feel a strong, but comfortable sensation, or if it feels inconsistent, gently adjust the pressure against your neck or reposition the device.
3. When finished, remove the device and wipe off any remaining gel from your neck and the electrodes using a soft cloth. Replace the caps.
Finding the Best Placement
Correct placement may take a few tries at first. The following tips will help you find the best contact and sensation. If you’re still unsure about placement or would like personalized guidance, complimentary one-on-one training is available.
Remove Caps:
Be sure the protective caps are removed before starting your session. The electrodes must make direct contact with your skin.
Move Device Forward:
If device is sitting under your ear or by the end of your jawbone, move it slightly forward toward the front of your neck.
Tilt Toward Your Lip:
The device should be held vertically, with the electrodes stacked one above the other. Both electrodes should maintain continuous contact with your skin during use.
Place Vertically:
The device should be held vertically, with the electrodes stacked one above the other. Both electrodes should maintain continuous contact with your skin during use.
PRO TIP: Imagine drawing an invisible line from the corner of your lip straight down your neck. Placement should fall within this area.
PRO TIP: A slight tilt toward your lip or windpipe is fine. If you’re not feeling anything, move farther away from the ear.
What to Expect
After Your First Session
Many users feel more relaxed within minutes, with deeper breaths or subtle calm. You might also experience:
- A slight slowing of your heart rate
- Softer, easier breathing
- A gentle release of tension
Within the First Week
With twice-daily sessions, you may begin to notice:
- Falling asleep more easily
- Feeling less reactive to stressors
- Improved focus and mental clarity
- More energy throughout the day
After 2-4 Weeks
Most users report:
- Deeper, more restorative sleep
- Greater emotional resilience
- Reduced pressure and calmer thinking
- Better digestion and overall sense of well-being
Remember: Everyone responds at their own pace, immediate or gradual, both are normal.
Consistent twice-daily use is what builds lasting benefits as your vagal tone strengthens.
Need More Help? We’re Here For You
Whether you prefer step-by-step guides, video tutorials, or live support, we have resources to help you get the most from your Truvaga.
Common Questions and Quick Fixes
"I don't feel a tingling sensation. What's wrong?"
- Remove the cap(s) before use to ensure the device electrodes are ready for proper contact.
- Add more conductive spray or gel, as this is the number one cause of no sensation.
- Reposition the device by moving it slightly forward or backward on your neck.
- Increase the intensity gradually, as you may need a higher setting than you think.
- Check your pulse location to make sure you are on the side of your neck where you feel your heartbeat.
- Apply firmer pressure so the electrodes have solid contact with your skin.
"The sensation feels too strong or uncomfortable. Help!"
- Lower the intensity; you should feel a strong tingling sensation, but never pain.
- Add more conductive spray or gel, as this can sometimes reduce discomfort by spreading the current.
- Adjust your position slightly, since a small shift can help ensure a comfortable, effective session.
- Relax your jaw and neck, because tension can amplify the sensation.
"My lip pulls down when I use Truvaga. Is that normal?"
- If it’s uncomfortable, lower the intensity or reposition slightly.
- The lip pull is not required for the device to be effective, tingling sensation is the key indicator.
"I missed a day (or several days). Did I ruin my progress?"
Not at all. Consistency is ideal and helps you see the best results, but missing sessions doesn’t erase your progress. Simply pick up where you left off. Your nervous system retains the benefits you’ve built, and you’ll get back into rhythm quickly.
"How long until I see results?"
- Immediate relaxation: Some users feel noticeably calmer within minutes of their first session
- Better sleep: Improvements are often noticeable within 3–7 days of consistent use.
- Stress resilience: Typically builds over 2–4 weeks as your vagal tone strengthens.
- Long-term nervous system balance: Over time, consistent stimulation helps strengthen your vagal tone, improving how your body handles stress and returns to calm naturally.